Terms & Conditions

About Us

LoNoteMusic are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@lonotemusic.com or telephone us on 0141 620 0205

Making A Purchase

Buying from us couldn’t be easier. Every product that we have for sale has a “Buy It Now” button beside it. Clicking this button will add that product to your shopping cart, and from there you can either return to the site to continue shopping with us, or go directly to checkout, from where you can finalise you purchase and arrange shipping, all in a few clicks of the mouse. If you wish to buy a product that does not have a “Buy It Now” button, please contact us directly, either buy email on sales@lonotemusic.com or by telephone on 0141 620 0205, or fax 08717142774

Refund Policy

Products which are to be returned should be unopened and any licence agreements unopened. We shall not accept goods which are opened. If returned, they should also be sent registered post as we do not accept responsibility for any lost items. When we are satisfied the goods meet these requirements then the customer shall receive a full refund.

Payment

Purchases made through this site (with the exception of cheque payments) are dealt with by Paypal, the world's largest and most trusted payment gateway. As a result, you can be sure that your payment is totally secure.

Delivery Schedule

We deliver your order right away on clearance of funds. We will normally send your order to you in 7 business days. International orders are generally received between 7-10 days.

Back Orders

If your item is not in stock, we will back order it for you. You will of course be kept up to date on your order, and you always have the option to cancel your order if you would rather not wait.

Tax Charges

We are not a VAT-registered company, so the price you see is the price you pay.

Guarantee

We guarantee your satisfaction. All of our products come with a 30-day no quibble guarantee.

Reaching Us

If you need to reach us, please e-mail us at info@lonotemusic.com, alternatively, you can call on +44 (0)141 620 0205 (International +44 ) or fax us on 08717142774 or write to us at:

LoNoteMusic

8 Invergarry Quadrant

Thornliebank

Glasgow

SCOTLAND

G46 8UG

Every communication sent to LoNoteMusic is read by a real live person, and that real live person takes your security very seriously. We will never sell, rent, or in any other way disclose ANY information about our customers to any other party, whether interested or otherwise. Our customers mean too much to us!!